Last updated: November 1, 2026
Maple Carpet Cleaning (“Maple”, “we”, “us”) is a family-run cleaning company based in Falls Church, serving Northern Virginia. This policy explains what information we collect through maplecarpetcleaning.com and how we use it.
What we collect
- Quote and contact requests. When you use the instant quote estimator or a contact form, we receive what you type: your name, phone number, email address, service address and ZIP code, the rooms or items you want cleaned, and any notes.
- Phone calls and emails. If you call or email us, we keep the details you share so we can schedule and complete the job.
- Basic technical data. Like most websites, our server records standard request information (IP address, browser type, pages requested) for security and performance.
How we use it
- To prepare your quote, schedule your appointment and contact you about it.
- To send you your estimate and job paperwork by email.
- To keep our website secure and working properly.
We do not sell your personal information, and we do not share it with anyone except the service providers who help us run the business (for example our website host and email delivery service), and only as needed to provide our services or when the law requires it.
Cookies
Our website uses only the cookies needed for it to function. Website fonts are served from our own server.
How long we keep it
We keep quote requests and customer records for as long as we need them to serve you and to meet our legal, tax and insurance obligations.
Your choices
You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you, at any time. Email [email protected] or call 1-877-463-0079.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy we will update the date at the top of this page.
Contact
Maple Carpet Cleaning · 5622 Columbia Pike Suite # 204, Falls Church, VA 22041 · 1-877-463-0079 · [email protected]